> For the complete documentation index, see [llms.txt](https://docs.raga.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.raga.ai/ragaai-catalyst/ragaai-metric-library/guardrails/politeness-check.md).

# Politeness Check

Detect impolite or harsh tones in AI responses. Guarantee positive, user-friendly interactions.

**Objective**\
Ensures that responses are polite and respectful, enhancing user experience.

**Interpretation**\
A higher score indicates impolite or disrespectful language. A lower (or zero) score indicates the response is polite.

**Code Execution**

```python
metrics = [
    {
        "name": "Politeness Check",
        "config": {
            "model": "gpt-4o-mini",
            "provider": "openai"
        },
        "column_name": "your-column-identifier",
        "schema_mapping": schema_mapping
    }
]
```

**Example**

* **Prompt**: “Could you help me troubleshoot my internet connection?”
* **Context**: “Responses should remain polite, even if user frustration is expressed.”
* **Response**: “Fix it yourself, I don’t have time for this!”
* **Metric Output**: `{"score": 1, "reason": "Impolite tone detected."}`