# Politeness Check

**Objective**\
Ensures that responses are polite and respectful, enhancing user experience.

**Interpretation**\
A higher score indicates impolite or disrespectful language. A lower (or zero) score indicates the response is polite.

**Code Execution**

```python
metrics = [
    {
        "name": "Politeness Check",
        "config": {
            "model": "gpt-4o-mini",
            "provider": "openai"
        },
        "column_name": "your-column-identifier",
        "schema_mapping": schema_mapping
    }
]
```

**Example**

* **Prompt**: “Could you help me troubleshoot my internet connection?”
* **Context**: “Responses should remain polite, even if user frustration is expressed.”
* **Response**: “Fix it yourself, I don’t have time for this!”
* **Metric Output**: `{"score": 1, "reason": "Impolite tone detected."}`


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.raga.ai/ragaai-catalyst/ragaai-metric-library/guardrails/politeness-check.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.